Community cafe

Hello everyone! Welcome to the Community Center! I'm @Elisa , one of the Community Managers for our English Community Center along with my lovely team members @Quincy @Paula @Rebecca @Bhumika @Emilie and we are thrilled to have you join us.Let's kickst... Latest reply by Henry971

I've been hosting for a number of years and have always used the Instant Booking feature. Recently when folks have been booking my home I'm getting a number of "requests to book" instead of them just instant booking. I called Airbnb support to make sure... Latest reply by Mike-And-Jane0

We are not safe for infants due to some 1850s house quirks which include really steep and funky stairs. We decided to allow families with children but not infants last year after a guest who had a crawling baby complained about the stairs. Just too scary ... Latest reply by Sarah977

We have a guest looking to book for more than a month in the autumn. We have a moderate cancellation policy, i.e. full refund up to five days prior to commencement of booking. However, our potential guest says that she cannot find that policy and that h... Latest reply by Janet1083

Hello community, I have a query about potential scam guests and having hosted for the last 4 summers I should have developed more intuition but am researching means of checking them out. They no longer seem to ask to communicate outside of the site which... Latest reply by Sarah977

Hi, I had a guest who canceled the reservation the day before check-in. My cancellation policy is "Strict". When verifying the amounts that would be paid after the guest cancels, I verified that Airbnb will refund the Cleaning Fee. Could anyone tell me si... Latest reply by Lisa723

I have had increasing problems with guests without reviews. More than half now are new and with no reviews and of those more than half have been bad to really awful.One guest book a weekend and the amount of trash generated was more than my family creat... Latest reply by Ann72

I booked a room for a single night, the host approached on the chat and said that the booking was "automatically accepted" and that they don't have any room and didn't receive the usual notification of us requesting to stay, so she cannot cancel. She aske... Latest reply by Colleen253

The host accepted my request and immediatly wrote me that he does not have a room for me. I did the following steps: Go to “Trips” and find the trip you want to cancel.Click on “Show trip details.“Click on “Change or cancel.“Click “Cancel reservation.“Pl... Latest reply by Helen3

So I recently had an issue with a guest. I started another thread on the "review" (which Airbnb helped resolve, THANK YOU) but want to start a new discussion around the actual dispute denial because I don't think it is fair. This guest checked into our pr... Latest reply by Marci837

We have a guest who changed a baby's diaper directly on our bedsheets and let yellow stains dry with no attempt to clean the mess. We had to discard all bedding because stains could not be removed. We want to report the damage to Airbnb but they send an ... Latest reply by Marci837