Community cafe

Hello everyone! Welcome to the Community Center! I'm @Elisa , one of the Community Managers for our English Community Center along with my lovely team members @Quincy @Paula @Rebecca @Bhumika @Alex @Emilie and we are thrilled to have you join us.Let's ... Latest reply by Kremtim0

  **[Sensitive information removed in line with - Community Center Guidelines] Latest reply by Jo620

Hey everyone and especially anyone whom has the authority to change this issue! I just spent hours getting a review removed which stated a driving time to an attraction as almost double of the actual time. I googled it, contacted the guest, contacted Air... Latest reply by Quincy

We're still reasonably new to hosting and have given great reviews to all our guests. However we would prefer not to host our last guests again. If we say no to would you host them again in our review, does the guest see that? Latest reply by Sarah977

Calendar listing doesn't line up with Date. Latest reply by Len37

Evening all,Since last weeks update the calendar is not working as it should We currently manage 35 properties and the calendar allows you to move the properties up and down when navigating, but now does NOT tie the guests and dates with each property, so... Latest reply by Len37

Looking for help with the Airbnb cancellation process...I have a guest arriving in 4 days who has just texted me that he wants to cancel his reservation. I have a 5 day full refund policy. I am happy to let him out of his reservation but don't know how ... Latest reply by Sarah977

I just had a guest who with notice brought 30 dogs in four trailers and messed up my entire home. I collect a security deposit and Airbnb will not refund the money I had to spend to clean up my house from the dog feces. I spent a more $500 on the clean up... Latest reply by Christine20

We are so disappointed with Airbnb support. We had a perverted male guest that posted about our children's photos in his review. Saying that he "enjoyed their creamy photos". We found the photos removed from the frames. We have a welcome photo that ad... Latest reply by Christopher375

Dear friends ,Professional medical labaroturies and hospitals use infrared lamps that kills all kind of viruses in the field. It is a speacial lamp with a special plug. Maximum two hours plug time is enough to clear all kind of viruses in the air or on... Latest reply by Evrim0

Hello fellow hosts,Some advice/ recommendations please. We had a couple with a pet booked for the weekend. The heat in the unit was not working (unbeknownst to us) and the guest let us know after their arrival. We offered to have the heat fixed at 9am ... Latest reply by Jillian115