Community cafe

Hello everyone! Welcome to the Community Center! I'm @Elisa , one of the Community Managers for our English Community Center along with my lovely team members @Quincy @Paula @Rebecca @Bhumika @Alex @Emilie and we are thrilled to have you join us.Let's ... Latest reply by Elisa

I've been a host for over 10 years, and it used to, of course, be much easier to call their offices in San Francisco and talk to someone about questions or problems. I still stay on the line, navigate all the prompts, and persevere to talk to someone whe... Latest reply by Angelica-Y-Jorge0

hey I am having a terrible time trying to contact airbnb. what do I do? Latest reply by Dale711

Hi everyone! I just received an inquiry from a new guest to the platform and she doesn't have a location on her profile. I thought this was mandatory to cut back on local bookings. Can someone confirm or shed light on why this guest doesn't have a locati... Latest reply by Dale711

I recently started using the "scheduled messages" feature, but it seems it's being repeated... I've gotten several replies to my newly used "scheduled message" that say things like "hmmm... I think I did this already, we're arriving around 5:30 and my gue...

Hi we've been hosting for several months and usually clean ourselves, but can't in a couple weeks. Wondering if any Chicago area hosts have a cleaner they'd like to recommend! About what would we expect to pay for a 1 bedroom coach house? Check us out...

While I understand the review process and most of the time it works my question is: It would be nice if Airbnb would review a guests review when they have clearly LIED. I don't mean a lie where they choose to say something about me personally, etc. I ... Latest reply by Lisa75

Has anyone had luck escalating a refund claim due to an event that’s (supposedly) covered by Air BnB’s extenuating circumstances policy? Our rental was a cabin in the middle of a wildfire/hazardous smoke emergency zone up in the Pacific Northwest. The may... Latest reply by Anonymous

I had a reservation for 2 weeks for 2 individuals for the 2 beds in my private room. The reservation was made less than one week before the reservation, and I have a strict cancellation policy. Two days before they were to arrive, I got a message from th... Latest reply by Branka-and-Silvia0

Hi All Hosts,We are relatively new to hosting for only a month in 2020, now opening up for 2021 after lockdown ends in May. We received a booking for 1 night in our 400 sq ft Cottage for a family of 4, 2 adults, 2kids. Ok, doable. Now they want to ... Latest reply by M199

Hi everyone! I have been an Airbnb host, off and on, from 2014. This year we decided to list our vacation home in the Catskills to help offset some of the maintenance costs. On our listing we have 3 rules that we have imposed penalties on; no parties/even... Latest reply by Elaine701