What hosts are saying

    I am reaching out to see if anyone else has cancelled a guest due to a relaxation of restrictions? I had a booking in the diary from a guest whilst we were in lock down. The government allowed us to have overnight stays on the date the guest was due to st... Latest reply by Christopher1189
    Hello all, I'm having a bit of trouble when it comes to understanding the payment plans. I had chosen to split a payment for a condo we had booked I have paid the first half of the split payment and now today it says it will charge me again for the second... Latest reply by Dale711
    We booked a place through Airbnb in Somerset West, South Africa for 2 nights, 5&6 May 2021. On the day of check-in we tried calling the host several times, but the phone was disconnected. When we arrived at the establishment yesterday afternoon, we were i... Latest reply by Sarah977
    We used to have a strict cancellation policy (not that this is overly strict) but changed to flexible early this year to encourage bookings. Given that Covid seems to be getting under control in the UK and the fact that we have just lost two bookings at s... Latest reply by Nina75