What hosts are saying

    A guest booked for four nights, stayed two, then canceled. He claimed he canceled by mistake, but he didn't attempt to reinstate the booking and I didn't allow him to return without going through Airbnb. Meanwhile Airbnb canceled the booking and I have no... Latest reply by Emiel1
    We recently had an inquiry about a service animal. Long story short, it was made by someone does not have an identify verified on Airbnb, no reviews, has not been reviewed and been on since 2016. A few days later we were copied into an email going to ou... Latest reply by Jay1595
    This is actually happening with a different host's account, but I'm trying to help them.The host relisted a listing that had been unlisted for months, and then began updating various details and parameters in the listing. In very short time, the calendar... Latest reply by Nick
    Hi all,I have a guest asking what happens if she cancels her June booking due to COVID in her area (Melbourne). By the book, host cancellations rules apply (mine are strict, so she would lose 100% at less than 30 days out), and she has no cover under airb... Latest reply by Fran2