Community cafe

Hello everyone! Welcome to the Community Center! I'm @Elisa , one of the Community Managers for our English Community Center along with my lovely team members @Quincy @Paula @Rebecca @Bhumika @Emilie and we are thrilled to have you join us.Let's kickst... Latest reply by Debora2143

We recently hosted a couple that left us a really bad review which misrepresented many facts. Do we reply with the facts? We are superhosts and this is the only bad review we have had in 10 years.This is her reviewSuper disappointed with this experience. ... Latest reply by Ximena54

hello, @all.as we know, the so-called Spanish Flu lasted for 26 months, over 4 waves. the rest of the statistics really isn't that nice, so i'll leave that out if it. so me being realistic about things, i'd say people might start to travel as they used to... Latest reply by Mike-And-Jane0

Hi I'm relatively new to air bnb. What can you do when you get a spiteful review that puts your listing at risk? I would appreciate any input. Julia Latest reply by Ted307

Hi, I wanted to share my experiences and get feedback for the community.we have guest who tried to cancel reservation in last moment late night before his check in date. Since he holds our weekend date until the last moment and our strict cancelation poli... Latest reply by Laura2592

Hi there,I am looking for a local co-host within the Darlinghurst/Surry Hills (Sydney, Australia) area to oversee my properties.I use a professional cleaning company and manage the guest communication, calendar etc. myself however I need someone that can ... Latest reply by Teri

I noticed a couple of old threads from 2017 and I think this is still relevant today as it has not been addressed by Airbnb. I received a message (ok it may be automated but someone had to write it in the first place) containing the following: Your list... Latest reply by Andy542

Since AirBnB issued a “Wold wide ban on parties”We have adhered & respected to this rule in every aspect! We have never cancelled a booking. The result, however, has been a high rate of cancellations, which have been a result of guests looking for somewhe... Latest reply by Nikky0

Are you aware that our CC moderators actually bribe us into staying loyal contributors! Over the years every time I stray from the community for one reason or another, a gift turns up on my doorstep. This folks is bribery, the CC moderators are trying to ... Latest reply by Clara116

Hi, I just had Airbnb cancel the remainder of a two day reservation after I indicated the guest was involved in what we think illicit drug use and selling and had rented the Airbnb for this purpose. I won’t go into details but Airbnb was excellent in hear... Latest reply by Alison564

Regarding cancellation fees, when they say that guests get charged for the "first night" plus Airbnb service fee, does "first night" include the cleaning fee? Latest reply by Pete69