Hello everyone!
Welcome to the Community Center! I'm @Elisa , one of the Community Managers for our English Community Center along with my lovely team members @Quincy @Paula @Rebecca @Bhumika @Emilie and we are thrilled to have you join us.Let's kickst...
Latest reply by
Debora2143
Does anyone know what happens when you answer with the "won't host again" button? Does it impact your listing, hosting, etc?Does it impact the guest in any way? I ask because I hosted a couple that are really nice, just not a good fit for me to host agai...
Latest reply by
John5097
Hello World, I have a story to share about the failure of Airbnb to protect its hosts. Sadly I was visited by a guest who claimed to be bitten by bed bugs. As any good host would, I immediately responded to Airbnb Support that I would check that claim rig...
Latest reply by
Steve2921
There is an uprising in colombia , and my cancellation policy is “strict” -50%. In a case like this where is not possible to travel safely do I still have to loose half of the money paid ?
Latest reply by
Sarah977
I wanted to start this thread for Airbnb owners in Palm Beach County, Florida. It would be great to network because we have common challenges, and ways that we can help one another.One of those things, in case you didn’t know, is that AirBnb DOES NOT col...
Latest reply by
Marie5877
We have been hosting various rooms in our home for more than 4 years and have enjoyed an average of 4.99 Star ratings as well as over 600 extremely positive reviews. We finally experienced the bad review situation. Not just bad but libelous as well. The g...
Latest reply by
Helen744
Does anyone have advice (or experience of) AirBnB ever re-assessing a ‘termination of account’ issue? A mistakes been made - my mother hasn’t even pushed her listing live (a property she owns and has offered to provide with any docs that AirBnb require) ...
Hola, Very sorry to keep coming back to the well here for advice.... I have a strict cancellation policy. If a guest cancels and I agree to a refund:1. Does AirBnb keep the service fee imposed on the host?...Should I subtract that from the refund?2. If...
Latest reply by
Kevin1855
This is very traumatic to be writing this. My guest died on Monday, in our basement. Without going into too much detail, it was not suicide, but it was not a very nice death. This resulted in our basement flooding also.We have had communication issues ...
Latest reply by
Tracey269