What hosts are saying

    After hosting a beachfront rental for 3 years with no problems, we received an email from ABB that we violated 3 standards in the past year. If we didn't understand there was a problem, how are we going to resolve it a year later? An anonymous submission... Latest reply by Nathaniel0
    Math/rhetorical question. Even though there is not enough CS, there are still hundreds on staff. That means someone should be getting help. I have not received a reply to open tickets for 4-6 weeks. In fact, none have been resolved or even answered once. ... Latest reply by Sarah977
    A couple of weeks ago there was a major power outage affecting a big section of my neighborhood. The power company notified the neighborhood that the power would be back on by noon the next day, the day my next guests were due to check in. The power was... Latest reply by Dale711