Community cafe

Hello everyone! Welcome to the Community Center! I'm @Elisa , one of the Community Managers for our English Community Center along with my lovely team members @Quincy @Paula @Rebecca @Bhumika @Emilie and we are thrilled to have you join us.Let's kickst... Latest reply by Elisa

In the last week I’ve had two reservations made between 00 and 0200 hours from guests - expecting to arrive immediately - but on both occasions they’ve actually booked for the next night. The first one Airbnb ruled he could have a refund despite the guest... Latest reply by Mary996

The new Performance tab on the iphone app in the hosting section is terrible. Or I don't know how to use it. All is see is "Quality" and info about my reviews. On my computer in a browser I can also see "Occupancy & Rates", "Conversion", "Earnings", an... Latest reply by Jose-L43

All my bad reviews (3) in 78 reviews is about retaliation!!! Called Airbnb before escalating the issue to the guest, Airbnb said they will support me... they didn't!!! even two weeks ago a guest lost the bike, I have a clause in the House Manual of 500 do... Latest reply by Mark-and-Gabriela0

Guest Laura demanded we immediately retrieve her multiple amazon packages. When i got tired of it and told her to get them she said i was commiting theft and called the police. She checked out early. The officer thought it was ridiculous but now our ... Latest reply by Helen3

Hi all, I have had a guest damage my outdoor table they placed something hot on the surface which has burnt it (one big mark and little spit marks). When asked the guests said they were unaware of any damage to the table. I have sent them photos but yet t... Latest reply by Anonymous

@Airbnb I'm a Super host and Plus member with over 650 reviews and I took my plus listing down last March due to the pandemic and now that I am ready to host again I am getting an "error-please contact customer support for more information" message when ... Latest reply by Mark-and-Gabriela0

Ontario Hosts Airbnb has put yellow Covid-19 notices on accounts with reference to a Federal website. Please review your listings. Hopefully, this constitutes an extenuating circumstance. But it should provide hosts with cancellation penalty exemption... Latest reply by Alexandra316

Hello. Last week, I connected with an SBA lender here in Pennsylvania, and completed their application for the SBA’s “PPP (Payroll Protection Program)” loan program, with the understanding that this lender would be submitting my application to the SBA tod... Latest reply by Chris1931

Hi, community. What is the best wrinkle release spray to use for top sheets? Latest reply by Dale711

Airbnb has been the WORST when it comes to using their insurance for damages caused by guest. I had a guest, **, that broke my strict cancellation policy, broke a lot of my house rules with noise, ruined my toilet, I had to change the locks because I susp... Latest reply by Sarah977