Community cafe

Hello everyone! Welcome to the Community Center! I'm @Elisa , one of the Community Managers for our English Community Center along with my lovely team members @Quincy @Paula @Rebecca @Bhumika @Alex @Emilie and we are thrilled to have you join us.Let's ... Latest reply by Rebecca

I have just lost my superhost status after 2 bad reviews from the same guest who was vindictive .. he wrote 2 reviews on the same stay since he paid on a weekly basis and with each review counting to the status this has been a disaster I asked airbnb why ... Latest reply by Grace490

I'm usually pretty good at knowing what is intended to be funny, but I need help this time. On my dashboard this morning was a popup titled "Made possible by you" with a link to "Get your hosting highlights".I did. I got them. It's a series of screens tha... Latest reply by Sarah977

Re Get access to special deals on Dettol Could you please clarify for me the impact of this offer and promotion of it, on the environment - and could you please ensure me that you have considered the environmental impact of promoting dettol: wipes, plasti... Latest reply by Louise0

Just to say goodbye, friends. For some months now, I have been extending my snooze, and ignoring the messages urging me to agree to the enhanced cleaning, waiting to see how things will go. Now they tell me that my calendar is blocked for not agreeing. It... Latest reply by Louise0

Evening Airbnber's, In light of the Government's announcement this evening, how is everyone planning to communicate with their upcoming guests? I would prefer, where possible and reasonable, to defer my guests travel to a later date, post lockdown. I have... Latest reply by Sarah977

Looking for some ideas. Recently we have has a number of guests who wanted to add people to their reservations the day of check in. I cringe when I see this. If it meets our capacity limit I don't mind the extra guests per se but this causes a number of... Latest reply by Emilia42

Every time I try to contact a host, the page acts like its loading but then just goes blank. This is very frustrating. Latest reply by Sarah977

Hello everyone. I am fairly new to hosting on aribnb <6 months and am finally up for superhost this April. I had a terrible guest that used my apartment as a party house for two nights and caused some damage and tons of extra cleaning. While upset at the ... Latest reply by Branka-and-Silvia0

Can I check guest ID during checkin to verify his identity and conformity to Airbnb registered name? Can the guests decline to show his ID during checkin? Is it allowed to reject checkin in this case? How I can I verify that it is not 3rd party booking if... Latest reply by Branka-and-Silvia0

We live in Wales and are unable to accept bookings from outside Wales. A guest has instant booked and his profile indicates he's from England. We asked him for and got verbal confirmation he's not from England but we're not convinced. Airbnb help desk jus... Latest reply by Mike-And-Jane0