Hello everyone!
Welcome to the Community Center! I'm @Elisa , one of the Community Managers for our English Community Center along with my lovely team members @Quincy @Paula @Rebecca @Bhumika @Emilie and we are thrilled to have you join us.Let's kickst...
Latest reply by
Elisa
I didn't know this when I booked this ** for my 2-month vaction and paid one-month deposit of $2970 in full. The house looks beautiful and spacious and I was going to welcome my first baby there.... until I texted a friend of mine in Texas the address so ...
Latest reply by
Stephanie
Hello, I just got a strange ( at least to me ) a review from a guest saying " locals paying spring break rates". In all fairness as hosts there is no way or maybe even reason to differentiate where our guest are coming from. In another perspective I would...
Latest reply by
Leslie-and-Paul0
We recently had a guest with >10 stellar reviews, including notes with how clean they are. So, we thought clean-up would be a breeze. They were great guests - communicative and above average in the cleanliness realm - with one exception. They used the ov...
Latest reply by
Stephanie365
Last year (Feb 2020) I got a reservation for May 19 - May 25 2020. The guest couldn't make it due to a change of their plans and a cancellation of the event he would like to attend to. He asked if he could alter his reservation for next year (May 2021). H...
Latest reply by
M199
We cancelled our week long stay in Athens last June because of covid, the money for flight tickets, car park, hotel and a stay in a island hotel etc. Were all reimburse with no problems.But we can't seem to get our deposit back of £153 from Airbnb, it ...
Latest reply by
Sarah977
Hello! I've been an Airbnb host for 11+ years and I am unfortunately being audited for the year 2017. The IRS is requesting a report that shows all of my log-in times for that year. Of course, my log-ins were split between my desktop and my mobile. Can so...
Latest reply by
Emiel1
I have read a few of the various threads about smoking and violations of house rules. as well as comments on the host Facebook group and am hoping for some clarification from @Airbnb on how house rules are handled. 1. If a guest violates house rules, will...
Latest reply by
Angelica-Y-Jorge0
If you accept a reservation that you know is going to violate the rules & confront the guest about this during their stay. They give you a bad review & low ratings. Not so long ago, we had some guys who were very unhappy about not being able to bring girl...
Latest reply by
Nikky0
So I had a guest stay back in November who booked the unit for her under aged son. She claimed that the stay was for her and her son but when they didn't check out on time the next day and I messaged her she replied that she left her son there sleep becau...
Latest reply by
Mark-and-Gabriela0