Hello everyone!
Welcome to the Community Center! I'm @Elisa , one of the Community Managers for our English Community Center along with my lovely team members @Quincy @Paula @Rebecca @Bhumika @Emilie and we are thrilled to have you join us.Let's kickst...
Latest reply by
Elisa
Hello All! I'm new to hosting and had a question that might sound silly. My first guest said she loved the place and left me a 5 star for everything expect location which she gave me a 3. We live on an island which is all steep hills and curvy rds. That b...
Latest reply by
Ale19826
This review is about requesting a refund. I am writing this without any intention of ruining someone’s reputation. I just want to inform everyone and hopefully this would not happen to anyone in the future. I booked this airbnb on March 26th, 2021. This r...
Latest reply by
Anonymous
Where do I escalate? I am a superhost with 1500 4.9 stars Guest left stellar written review. She accidently left one star. No less than 6 times in airbnb message history guest admits she is mortified and it was an error/ glitch/goof. She wants it cha...
Latest reply by
Helen427
I am managing a luxury property for a non US citizen in and LLC. I created the airbnb account and added his as a cohost and split the payments directly to each of our bank accounts. Since it is well over $20,000 for each of us with airbnb be issuing us ...
Latest reply by
Stella480
I recently reserved an airbnb for June 2021. Only the cohost identity has been verified and it only has one review. Should I be concerned? They have responded to all of my inquiries, but I have never reserved an Airbnb with only one review.
Latest reply by
Halima18
Hi can someone help me please as I’m a rookie airbandb-er!I had a guest request info on specific dates - by the time she decided to book her requested dates had been booked - I told her to choose my other listing but when she tries to reserve my 2nd listi...
Latest reply by
Debra300
I have stated clearly in my description and within my listing that my apartment is unsuitable for infants and children. This was after being told due to the set up and various items in the unit that little people could injure themselves. I have just decli...
Latest reply by
Laura2592