What hosts are saying

    I have a 6 apartment hotel in Seattle with a valid hotel license. Seattle requires that anyone that does not have a hotel license must get a short term rental permit. I am exempt because of my hotel license. Under regulations I have given my hotel license...
    Dear Airbnb. Since my landlord changed the rules, I am not longer able to rent out a room in my apartment in Stockholm / Sweden, named " In the heart of Södermalm" through Airbnb - since I´m then risk losing my contract. I feel very sad about this, I m... Latest reply by Emiel1
    Hello, I have booked a stay for a group for May 2021. Due to some circumstances related to covid-19 we must now reschedule our stay for later this year or into 2022. We are flexible with dates, size of the group and duration stay the same. A 50% deposit ... Latest reply by Elena87
    Just wondering what happens if I switch to the host-only fee structure and the guest cancels. Does it mean I am out of pocket for the service fee? Under the old regime, Airbnb kept the service fee for most cancellations, which helped to discourage them. Latest reply by Debra300
    Once again BnB has changed the progress link, and once again they made it worse.(IMO) I dont get it, what do the people who design these things have nothing to do so they change things that are already in place. Havent they ever heard of if it's not broke... Latest reply by Gary879
    I had some recent guests who caused minor careless damage in my apartment, and a number of my items were taken. I wrote to them a couple of times to ask them the whereabouts of these missing items but my messages were simply ignored. I therefore wrote the... Latest reply by Helen3