Hello everyone!
Welcome to the Community Center! I'm @Elisa , one of the Community Managers for our English Community Center along with my lovely team members @Quincy @Paula @Rebecca @Bhumika @Alex @Emilie and we are thrilled to have you join us.Let's ...
Latest reply by
Steven1947
I find the Airbnb help desk experience extremely frustrating as a host with small to large problems. My impression is help desk employees are extremely constrained in what they can tell a host. They read from text like a robo call and can’t answer any q...
Latest reply by
Helen3
I am getting messages from the AirBNB chiefs, telling me how much AirBNB values us hosts. But it's all a big joke. Why, oh why, doesn't AirBNB support it's partner hosts ? Customer Support has now become totally useless and I have stopped bothering to c...
Latest reply by
Robin4
And not even an email to hosts to participate in the IP float, It's us hosts that he just made 100 Billion dollars off. Sad Sad Sad!
Latest reply by
Grace---Peter0
I was chatting with customer care about an issue with my booking and now my inbox conversations won't open. Is there's an issue going on right now?
Latest reply by
Nick
So I tried booking this place for my anniversary. All I wanted was it to have a hot tub but this place had light decor and a romantic setting. This was my opening message"Hey Coleman, my girlfriend will be celebrating our one year anniversary on the 20th ...
Latest reply by
Sarah977
Brian Chesky, Open Letter, May 5 2020 Travel in this new world will look different, and we need to evolve Airbnb accordingly. People will want options that are closer to home, safer, and more affordable. But people will also yearn for something that feels...
Latest reply by
Susan89
Hi,I am very new at this (just listed our property a few days ago).I had an enquiry the day after listing from a lady asking if the property was available for 31Dec to 2Jan. As far as I can see the dates are available on the calendar so not quite sure wh...
Latest reply by
Helen427
I get notified via text that I have a new Airbnb support message in my inbox. I click on the link and it deeplinks me to my app where I experience a network request failure.I try to log onto the desktop site and I get a preview of the message but when I c...
Latest reply by
Nick
Recently I ran into multiple cases of not being able to contact host about a listing.> Something went wrongUnfortunately, a server error prevented your request from being completed. Airbnb may be undergoing maintenance or your connection may have timed ou...
Latest reply by
Nick