Hello everyone!
Welcome to the Community Center! I'm @Elisa , one of the Community Managers for our English Community Center along with my lovely team members @Quincy @Paula @Rebecca @Bhumika @Alex @Emilie and we are thrilled to have you join us.Let's ...
Latest reply by
Heather2158
We currently have the issue that when a guest requests an alteration that doesn't involve an actual price change, the system backs out the taxes and refunds them to the guest. This is a pretty critical issue since it affects revenue and tax collection, bu...
Latest reply by
VK-and-Div0
So, ABB has put out new terms of service that are greatly curtailing the Extenuating Circumstances reasons - hooray!!! In celebration, let's talk about our strangest cancellations, recent or otherwise: This has been a month of cancellations here... 1. Peo...
Latest reply by
Kelly149
We have had this happen a few times-- everything from lingerie to adult toys left behind. Any good verbiage that you can share? I usually say "Thanks for staying with us. You left some items behind. Let me know if you would like us to get them back to you...
Latest reply by
Melodie-And-John0
Hoping some one can help I keep getting emails that they are going to block my calendar!!! I have already done everything and agreed to it I have the emblem on my page! How can I tell them I have done it.....tried many times
Latest reply by
Debra300
Anyone in BC Canada - is there any way I can access assistance the government is offering for the hit to my AirBnB property? I do pay taxes yearly and I submit it as rental income on there. I do not have a business license. Can anyone offer advice? I rely...
Latest reply by
Paulette23
Hello everyone! I've had a series of horrible guests, one stayed for 3 months, didn't tell me she canceled the lasting, yet stayed here the whole time and got her money back from Airbnb. The other guest, overstayed his stay, borrowed money from me and sti...
Latest reply by
Susan1188
I got this message from Airbnb: "Allowing requests to expire negatively affects your response rate and your listing’s placement in search." I wrote to ask AIrbnb to review this matter. But I know they won't because there is no actual support anymore, ju...
Latest reply by
Susan1188
Dear hosts, I am experiencing huge problems. My last guest damaged my house: - broken window- broken door- scratches on wooden oak floor- rust stains in persian carpet- cigarette burn floor- cigarette burn table- holes in walls- damages on paint on walls...
Latest reply by
Jos8583