Community cafe

Hello everyone! Welcome to the Community Center! I'm @Elisa , one of the Community Managers for our English Community Center along with my lovely team members @Quincy @Paula @Rebecca @Bhumika @Alex @Emilie and we are thrilled to have you join us.Let's ... Latest reply by Alessandro2560

what was AIRBNB's criteria to get an invitation? Latest reply by Helen213

Is there anyone who can help??? Latest reply by Sarah977

has anyone had success getting Airbnb to collect money from a guest when they leave the house a mess (not in accordance with departure instructions)? This happened to me. I provide 'departure instructions' that ask guests to leave the house in neat condi... Latest reply by Mark116

Hi all, wondering if anyone has experienced Airbnb cancelling bookings, that were made prior to March 2020, due to ‘extenuated circumstances’ but not been paid 25% of the cancellation fee? I have had several bookings of considerable amounts cancelled but ... Latest reply by Laura4576

So I want to rent an appartement in Valencia, Spain, long term. The owner is not in Spain but I can make a reservation with a 500 something deposit via Airbnb. She has a profile and good reviews. She says an agent of Airbnb will come with a contract. I re... Latest reply by Sarah977

I’m a frustrated superhost. I had a repeat guest scheduled for November. He requested to cancel in June due to Covid and cancelled football game. I authorized him to get a full refund. When my next guest came, $800 was taken from their payment to cover ha... Latest reply by Rhonda74

Necesito ayuda!! Por motivos de pandemia no pude cobrar mi pago dado a que se me vencio el plazo establecido, y el codigo MTCN ha caducado.Quisiera saber como comunicarme con AirB&B para que me den un nuevo codigo MTCN, ya que ese dinero ha sido retornado... Latest reply by Pacifico2

Hello Everybody,Just a little background :I received a request booking from guest for our house in Mauritius on Friday. She actually asked me to contact her outside of Airbnb at first which I never do, so refused. Asked for a discount. As they are staying... Latest reply by Ann72

I am frustrated trying to reach customer service. I am a host who voluntarily refunded my guests payout as covid changed their plans. According to my cancellation policy and their cancellation being close to their check in date, I would have been paid i... Latest reply by Emiel1

How do you actually talk to someone at airbnb? I have a member of my party that tested positive for COVID-19 and I have contacted my host. They directed me to Airbnb, but I am unable to find any contact information. The Contact page on the website just ... Latest reply by Sarah977