Community cafe

Hello everyone! Welcome to the Community Center! I'm @Elisa , one of the Community Managers for our English Community Center along with my lovely team members @Quincy @Paula @Rebecca @Bhumika @Emilie and we are thrilled to have you join us.Let's kickst... Latest reply by Paula

Help! I am new to hosting our cabin. Our first guest is scheduled for 30 days from now and just emailed requesting to cancel. Our cancellation policy is the 50% refund if cancelled long before. How do I do it? Do they request cancellation on their end t... Latest reply by Jessica-and-Henry0

I am a superhost.. but currently travelling.. can you see your rating as a guest?help anyone? Latest reply by Imogen23

Recently we received an inquiry for a long-term booking. The guest asked for the opportunity to preview the property (stated: "it will only take 5 min."). My co-host and I explained that it was against Airbnb policy and a safety concern as well. We enc... Latest reply by Ann72

Hello Superhosts, I am wondering if you can give me insight. I am currently booked with a superhost in Sau Paulo names Luiz. For the past 5 years of using Airbnb I often stay with superhosts because of their excellent reputation and I have never had issu... Latest reply by Anonymous

My guests wants to edit their rating Latest reply by Emilia42

I have been super lucky during this challenging hosting time! My guests thus far, have been safety minded and very respectful of my home and their suite. I love hosting and always striving to find new ways to make special touches to the space. My guests... Latest reply by Elena87

Hi Group, Had a couple stay for a long weekend who obviously spilled coffee all over the place, which they cleaned up with my brand new organic white Turkish cotton towels, which are now permanently stained. Any recourse here for compensation, or do I cha... Latest reply by Jason114

My husband and I have been noticing trends with our AirBnb guests since the COVID pandemic started:- Guests are booking longer stays- Guests are booking to use our Bnb as their work & live space- Guests are requesting extra services and amenities not in o... Latest reply by Jason114

Are any other hosts aware of the reimbursement request loophole that Airbnb has implemented in their "Host Guarantee" when guests damage property? I just want to make more hosts aware that in order for Airbnb to be required to reimburse you for damaged it... Latest reply by Emily1198

We moved to another house, we were doing quite well with our old house listing ( this house has been sold ) and I wander if it is possibile to keep the feedback while opening a new listing for hosting in our new property, or if we just can update the old ... Latest reply by Emiel1