cancellation

[James2407]

Is there an option to have different policy than Strict in a case that were renting our unit for an entire month?   Instead of 14 day full refund make it 90 days??

[Anonymous]

@James2407  If the rental is for a month or more, Airbnb automatically sets the Long Term cancellation policy, regardless of what your chosen cancellation policy is. You don't have to change your settings. 

[Mary3970]

Hello.
I did not receive my full refund for cancelling Reservation code: **
I am owed €305.13 and not 214.84 which was deposited into my account last week.
I contacted my host and she said no money went to her account and she queried it with her bank. I want to know when I will receive the rest of my refund - €90.29.

**Personal information hidden due to safety reasons - Community Center Guidelines] - Please note that it is not allowed to share any personal details publicly for your own privacy

[Liv]

Hi @Mary3970 ,

Thank you for your contribution, however this is a forum for hosts to share tips, advice and support for each other. Have you contacted the Customer Support team? You can do so via this link: https://www.airbnb.co.uk/help/contact-us/topic

I hope this helps.

Liv