In 2024, we hired ** to manage our home. After eight months of poor performance and ongoing problems, we terminated the contract.
In May 2026, we received a shocking letter from the IRS showing that ** had reported more than $4,000 in income on our behalf. We never received these funds. To resolve the discrepancy, we contacted ** and requested documentation and the bank account information showing where this money was allegedly deposited.
Rather than providing a straightforward answer, ** has refused to supply the requested information and appears to be playing a waiting game—ignoring inquiries, delaying responses, and hoping the issue goes away. Meanwhile, we are left dealing with a potentially serious tax matter that ** created.
When a company reports income to the IRS, it should be able to demonstrate where that money was sent readily. ** unwillingness to provide basic documentation raises serious concerns about its recordkeeping, accountability, and customer service. Based on our experience, I would strongly caution homeowners against trusting ** with the management of their property.
**[Name hidden due to privacy concerns - Community Center Guidelines]
