Hi everyone
I need your help or suggestions.
I have an instant booking for one night on August 10th and I have just lost a family member and funeral is on the 11th and I need the apartment for my family who are coming from out of town.
How bad is to to cancel a guest. I realize it's short notice however this is a "one off" deal. They have requested very late check in and early check out to play golf....
I know I will loose face on Airbnb with this one if I cancel. Should I send a message to the guest first to let them know? Does Airbnb post the reason why I had to cancel?
HELP me please