@Crustt0....Gee whiz! I know full well that is the normal Airbnb Australian number @Crustt0!! It is the only number available to contact Airbnb in this country.
Hadn't really thought it neseccary to go right into the nitty gritty and, @Louise will no exactly what I was getting at, but it looks like some things you really do have to spell out in certain directions!! I thought I made it clear in the post....
If you are an Airbnb user and have the need to contact Airbnb when you call, the automated phone gateway it will compare the number you are calling from and match that number with your registered Airbnb phone number, and put you in the queue!
If you are calling from another phone number the gateway will instruct you to "insert your registered Airbnb phone number followed by the hash key"!
If the two numbers match you will go into a queue to be answered by the next available consultant!
If you are a registered Airbnb superhost, the system recognisesd your status and does NOT PUT YOU IN THE WAIT QUEUE...it chanels your call straight to help in another area....In my case on the two occasions I have called , that has been San Francisco.
I really didn't need to have the bleedin obvious pointed out, which I once again have to respond to, I was just trying to tell fellow host @Louise help was quickly on hand to sort out her problem! Maybe I should have just sent her a direct message, I wouldn't have had to go through this.
Rob