So needed to do a little rant. Just a little.
I have had guests who leave personal remarks after the public feedback. Some make good ones like internet wasn't working intermittedly (though I grind my teeth and wished they told me on the spot).
Or , the lighting was an issue, (fair enough, I'm on it and the electrician is on his way).
Nothing annoys me than a remark like walls were dirty , eh???
Turns out she was talking about the emergency staircase, my place in an apartment, not the whole building.
Or you need to put a mat on the corrider because I hurt my toe and it was bleeding, (insert 'rolling eyes' emoji).
And, despite making it clear I have two mattresses on the floor, people still complained. So I got a proper queen size bed.
Now, this is what I need to rant about.
The guest and I had no problems , in fact he did say it was one of the Airbnbs he has been too and was planning to come again.
This is what annoyed me.
His personal feedback to me was ,"the bed was agony (could be me though) and the linen was offputting. Fix those things and quite frankly its one of the best AirBNB's I've stayed at".
Number one, the bed issue. This is a first. It's a new bed and it was agony for him but then again as he put it , it could be him.
Number two, the linen was offputting. They happen to be the nice ones , soft yellow with feminine touches. I think that was off putting to him, it was kind of girly. Unless he wanted the other one which was floral.
I'm definitely not putting in expensive sheets. I already had one guest steal one and the other 'misplaced' them and we had a huge debate about it because he became an absolute moron dealing with it.
So here I am annoyed because no matter how you want to please your guests , they always have something stupid to complain about about stuff that isn't really been a problem. If I wanted to put nice things, I would hope noone steals them or damages them and yet, jeez that has happened already.
Anyone got something similar happen to them?