Yes, Huma, you are right. I try to keep to AIRBNB but people are lazy. The man I mentioned as current guest has done exactly as I predicted. He said "if you give me 2 days refund I will write a brilliant reference for you, if you don't I will put a really bad one"
OMG - really?
Thankfully he wrote all this on AIRBNB site...more than once. I had asked him to let me know if he will leave earler than planned so we could check him out properly - he left early this morning with no warning and he took the Resort Pool cards with him, they are expensive!
I only live 2 minutes away on the same resort and he knew that...so why just run?
He is still threatening to put a very bad review, I am being nice to him about it until I get the Pool Cards back - which hopefully will come on the bus I asked him to put them on. We don't have post here so we use bus drivers, he was actually on a bus thank goodness.
I did mention it was tantamount to blackmail 'using reviews' to get money back, he started going on about unclean, cockroaches etc, just plain lies.
What annoys me most is the many hours I will have to spend with emails, pictures etc to and fro with AIRBNB now.
That said, I will fight every step, on principle. Too many guests play this game now, like professionals at it, all to get cheap accommodation. They need to come up with a better review system overall. So this can't happen, or bad reviews dont go live until both sides have had their say. I don't know but something has to make it fairer, for now it is all one sided, on the guest side.