deliberate damage to property

[Kirsten14]

My last guests took a fireextinguisher to my walls put 20+ fist sized wholes in it. Used up two other extinguisher and left a huge mess.

Called the police on it. What would you do?

[Cormac0]

@Kirsten14

Take photos and send them to Airbnb immediately and get quotes for the repair work

The "HOST GAURANTEE" may cover it, but that’s up to Airbnb to decide, which is by no means certain.

Write a review giving the scum a thump downs

Regards

Cormac

The Explorer's Club Krakow III

[Kirsten14]

How can i get to airBnB? They referr me back to talking with guests. I am not in US not sure I get anything..

[Emiel1]

Hi @Kirsten14 ,

You have to inform guest about the damage (use Airbnb email).

Contact Airbnb: Airbnb Help: contact 

Phone:  +44 203 318 1111

More : Contact Airbnb: A Community Help Guide [UPDATED] - Airbnb Community 

Best regards,Emiel

[Lucy47]

Why did they do it intentionally?