Welcome to the Frontline stays board. Introduce yourself here.

Katrina143
Administrator
Administrator
Oakland, CA

Welcome to the Frontline stays board. Introduce yourself here.

Hi, I'm Kat on the Frontline stays team. We created this group so that you and other hosts offering stays for COVID-19 first responders have a dedicated space to meet and support each other, and connect with our team. We hope you can use this group to connect with other hosts in your area, share tips and advice for hosting first responders in these unique circumstances, and ask questions. If you haven’t already, please check out our Frontline stays FAQs

 

To start, let’s get to know each other! If you’d like, please introduce yourself - you can include where you’re from, how long you’ve been hosting, and why you decided to open your listing up to first responders. 

 

Thank you for being here, the frontline stays program would not exist without you. 

Kat

 

As always, please remember to keep the Community Center Guidelines in mind when you interact in this group.

128 Replies 128
Louise7
Level 2
Dornie, United Kingdom

Hi, I'm Louise and live in the Highlands of Scotland. 

    Have been with Airbnb for 9 years or maybe more. I am really happy with their response to these harsh times, I like being part of the community. SO, just a warm hello to you all, and a BIG hug also. Take care, things WILL improve, believe it and it will happen. Love to you all Louise

What an uplifting introduction.  Thank you. 

Louise7
Level 2
Dornie, United Kingdom

Thank you too Pat      Many a hug to you and the family , Backing you all the way xxx    Louise

Someone asked how I’m staying safe and keeping my guests and anyone helping safe. 

We have been more than thorough between guests. Keeping 72hours between someone arriving and leaving. 

I don a mask and gloves and strip all linens. Anything that’s washable gets washed. Pillows go through the stirilization cycle on the dryer including all those pillows. pillows get washed and fluffed about every 6 weeks normally. 

Our heating system is forced air and it is shared with the rest of the house. My husband is a first responder. To protect both our guests and ourselves we installed an Air Scrubber Advanced

that uses NASA technology and UV-C light to clean the air. We also have a UV-C light to use in surfaces that are hard to get to or we are unable to clean. 

When this all started I spent a day using the space as if I were a guest. To take note what I touched the most. We run everything through the sanitation cycle on the dishwasher. Wipe everything down. Replace all towels even if the look unused. Replace the toilet paper. Take the top three Kleenex and toss them then sanitize the box. 

We also run an ionizer in the rooms, the day before we go and clean. I take a drive while it’s running then air out the space before I start to clean. 


We are doing everything Airbnb suggest and then some. I let guests know what we are doing for them. Our guests also have access to our backyard. I ask if they plan on using it to let me know so I can sanitize tables and chairs before they come up. 

I am sure I am missing things but this is what we are doing. A lot of it we already did. It adds about 1.5 hours of extra time to clean and sanitize the pillows. 

 

Maretha1
Level 2
Western Cape, South Africa

Hi - you are all so positive and it inspires me to be part of your forum.

I am a superhost since 2018. Run 2 self catering units here in Onrusrivier , near Hermanus in South Africa.
So far I had 10 bookings been cancelled because of Covid-19 and certainly would like to welcome and accommodate the Frontline Stays - so far nothing yet. Hosting is my passion! But please stay safe and hopefully the virus will die down!

Nanni0
Level 2
England, United Kingdom

Hi I am Fern from London.

so far no guests of any kind. 
Let’s hope for the best.

Same here in pokhara Nepal.

Lets be positive and stay safe.

Take care

Bishnu

Hola a todos desde España.

Si hay un pais afectado por esta pandemia es el nuestro. Toda nuestra alegria se ha quedado en casa sin poder salir.

Nosotros alquilamos 150 habitaciones en Bilbao, al norte de España.

Nos han salvado las estancias largas. Ahora algunos sanitarios y trabajadores están empezando a preguntar por habitaciones vacías. No es una mala idea ampliar las estancias bajando un poco los precios y así dar alojamiento a personas que llegan a trabajar. No todo tienen que ser turistas.

Cualquiera que desee intentarlo y necesite información no dude en preguntar.

Saludos a todos y fuerza... mucha fuerza.

Margaret10
Level 2
Dallas, TX

Hi, I'm Margaret, from Dallas, TX, USA - superhost since 2011. I'm near several hospitals, and have had no one check in under this option. In fact, I didn't even know if my application had gone through. By the invitation to this group, I see that it was!

Margaret, I felt the same when I joined to be a frontline host. I ended up joining a couple of time because I was expecting some sort of banner or something on my listing. We are not supposed to put anything covid-19 related in our listing title but I did in the listing description, not sure if that is enough to get frontline workers attention.  Wishing everyone health and success as we work through this pandemic.

Sebastian29
Level 3
Islington, United Kingdom

Hi everybody,

 

My name's Sebastian and I'm from London. I was one of the original Airbnb hosts in the UK back in 2008 when three fresh faced young men from San Francisco came to London with some odd idea that we should all open our doors and let complete strangers come and stay in our home. Those three were of course Brian, Nathan and Joe and we've all come a long way in those twelve years.   Airbnb completely transformed my life. As my mother never ceases to remind me, I've never had a proper job and for the last decade or more Airbnb has made possible a life of mischief making and activism, most recently with the Green Party of England and Wales and now Extinction Rebellion.

 

The last month has been extremely challenging. My first Covid-19 cancellation, which for the purposes of the story (and because it's true) I will never forget. It was a glorious sunny day in mid March and I was on a boat on the River Thames. I was travelling from Westminster where I had been agitating at Parliament that morning to the Tate Modern where I was to spend the afternoon experiencing art. I remember it mostly, not because of any fears about a pandemic, but because it cost me a lot of money. It was a £2K booking but hey I thought, it's not til May, the apartment is bound to get rebooked.

 

As with much in life, as we know now,  I could not have been more wrong. Over the next thirteen days, email by email, phone call by phone call I watched the cancellations roll in, and as they came in, out went any income or visible means of support by which I was to live this summer. I've had some hairy moments in my life but this I think was the most sustained and unrelenting period of helpless terror I have experienced. Thirteen days is a long time.

 

When Sarah from Glasgow finally got around to cancelling her two night stay worth £78 (what kept you woman???) I felt nothing but relief. It really now could not get worse. Here I was, a little over a hundred pounds in the bank, two rented properties that need six thousand pounds a month to keep afloat before I can even think about buying gin, the prospect looming of being locked in my home by a government of breathtaking incompetance and facing little more, once people started to calm down and stop panicking,  on day one post lockdown of being quietly evicted, unnoticed by everyone else out celebrating, and at the age of fifty seven facing a life which at twenty seven would have been an interesting challenge.

 

That's pretty much where I'm at now too. The hundred pounds has lasted well, topped up by friends of course, but each day brings a new idea as to how to survive and meet the challenges. This group is one of them and I'm delighted to have been asked to join. 

 

I'll be even more delighted when our american friends learn to speak english and can explain to me what a "Frontline Responder" is. After twelve years with Airbnb I still struggle to speak Californian but tbh, that's the least of my worries at the moment.

 

Looking forward to working with you all and rediscovering the DNA of Airbnb. It has to be so much more than people ending phone conversations that have cost you a thousand dollars with "If there's nothing else I can help you with, have a nice day".

 

Sebastian

Hello, Sebastián. I am 59, with nothing to support me until I reach the age of retirement in 6 years, so I hear you. I have rented parts of my own home - which has housed 4 generations of us-, so at least I won't owe rent. I am worried, sure, but still hoping that the American belief about how bad things happen to good people so that they learn an amazing and profound lesson is true. No idea how I'm going to survive the next months with all tourist related activities canceled or portioned, but something will come up. Cheers from Oaxaca, Mexico. 

Sebastian29
Level 3
Islington, United Kingdom

Thank you Irma. Your miserable circumstances were a joy to read 😄. We will of course all come through this, and yes, Mr.Micawber was right. Something will turn up. Until then if we all do what you have done here to listen and to take care of each other, then predating Dickens by several centuries, as Julian of Norwich tells us, “All shall be well, all shall be well, and all manner of things shall be well.”

@Sebastian29  love  "(...) rediscovering the DNA of Airbnb. It has to be so much more than people ending phone conversations that have cost you a thousand dollars with "If there's nothing else I can help you with, have a nice day".' Cheers to that! 

Sandra 🙂

Sebastian29
Level 3
Islington, United Kingdom

Cheers indeed. 😄