Good morning
I am a Superhost in Wales UK with two holiday let cottages. The Welsh Government require us to submit records showing number of nights booked and relevant earnings on a regular basis. In order to compile these records, I need to use the 'Paid' and 'Reports' sections of my Host platform, inputting 'Custom Dates' to access the figures I need.
Each time I change the dates, I am sent a 2 step Authentication request (which is tedious enough!), but more frustrating is the fact that once I have done this a few times, I am locked out for an hour.
I spoke to customer services yesterday and was informed it is as a result of a requirement of European Law...... for those that know, Wales is not in Europe anymore, (but that's a completely separate rant!)
Is anyone else experiencing this headache?