4 airbnb transactions on my cc that dont correspond to stays

Answered!
Elizabeth3888
Level 1
Glastonbury, CT

4 airbnb transactions on my cc that dont correspond to stays

I have 4 airbnb transactions on my cc bill during the month of June totalling nearly $1500.  I didn't stay anywhere during June!

Top Answer

@Elizabeth3888 

Airbnb will most likely say you must have allowed a friend or family member to use your CC…this is an automated response. 

Suggest you contact your CC company ASAP as @Karen114 suggests and dispute the charges. 

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4 Replies 4
Karen114
Top Contributor
Bolton, MA

@Elizabeth3888  You will need to call your bank or credit card company and dispute the charges. 

Karen
Shelley159
Top Contributor
Stellenbosch, South Africa

Hi @Elizabeth3888 

On my credit card statement I can see the reservation number in the description. If you can too, check whether it matches any booking that you made.

Rebecca
Community Manager
Community Manager
Suffolk Coastal District, United Kingdom

Hi @Elizabeth3888 👋


Have you reached out to the Airbnb customer support team? If not, you can find them at this link: Airbnb customer support.

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Please follow the Community Guidelines

@Elizabeth3888 

Airbnb will most likely say you must have allowed a friend or family member to use your CC…this is an automated response. 

Suggest you contact your CC company ASAP as @Karen114 suggests and dispute the charges. 

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