Accessing Earnings for income tax

[Kathleen947]

I am wondering if anyone else is having difficulty accessing their earnings to get a statement for income tax purposes. I have tried several times but when I click on earnings, it doesn't load and I get a blank page.

Does anyone have any idea how I can make this work or why this is happening?

Thanks. 

[Lorna170]

@Kathleen947  You may need to use a different computer, different browser or clear your computer's cache.

[Paula]

Hello @Kathleen947, are you still facing this issue?

As Lorna mentioned, could you please try using a different browser and clearing your computer's cache? After doing so, it might also be worthwhile to log out of your account. If you're using an app, consider deleting and reinstalling it, then log back in using EMAILFROM_ACCOUNT.

If the problem persists, could you please send a screenshot of the earnings tab? This will help us to send this issue to the technical team.

Please keep us posted.