Hello hosts!
I hope you’re all doing well! As you c...
Latest reply
Hello hosts!
I hope you’re all doing well! As you continue to create unforgettable experiences for your guests, I’d ...
Latest reply
Good evening dear hosts!
I wish everyone a good year with health and prosperity!
I would like to receive your opinions on a problem that I am facing with the issue of the following tax that has been submitted by the government of Greece of which I am a citizen and resident!
On 31/12/2024, as you will see in the documents below, this specific tax was imposed, in which the visitor is asked to submit 15 euros for each night's stay in high season periods and 4 euros in low season periods.
I would like to emphasize that the tax has nothing to do with the number of people in each reservation!
From one to eight or ten guests, the price is the same and concerns the total number of nights spent in each reservation!
This specific tax is not available exactly as you mention in the menu of the Airbnb platform.
I was informed by the Airbnb help center to mention it in the description, but it does not have enough space in graphic characters to allow for so much analysis and to also contain the description of the accommodation!
Booking displays it in detail to the guest before paying in the following way
10 nights of 100€ = 1000€
75€ cleaning
15 euros tax per night for the climate crisis for 10 nights = 150€
Total 1225€
Can any of you inform me what they have done in a similar case on the Airbnb platform?
https://www.aade.gr/sites/default/files/2025-01/a_1202_2024.pdf
https://www.aade.gr/sites/default/files/2024-01/a_1217_2023.pdf
https://www.aade.gr/sites/default/files/2018-02/pol_1015_2018.pdf
Hi @Sofronios0. How long have you been facing this issue? Has there been a recent regulation change in Greece?
I'd be curious to hear how others have navigated this. I've tagged a few hosts who can hopefully provide you with some support.
@Eleni219 @George2242 @Παναγιωτης7 @Anestis4 @Ira4 @Maria22417 @Mihalis0 @Anna14998 @Emmanuel9
In the meantime, you might find this Help Center article about Responsible hosting in Greece 👈helpful in finding more information about taxes in your area.
There's also a post in the Community Center about Adding new taxes and updating existing bookings - Greece. 👈
Hope this helps!
Thank you all very much for your interest and for your answers!
I apologize to all of you for my late response!
I spoke to an accountant all this time and he told me that he does not want to take responsibility for telling me which tax to choose from those that Airbnb has for tax selection, since none correspond to this tax and does not name it exactly as the Greek state justifies it!
In the second part, I spoke to the tourist agency that I have given my accommodation for the first time this year for management and he told me that the agency suggests that I choose the option (tourist tax)!
That is what they choose!
As you can understand, it has nothing to do with the justification of the tax for climate change as the Greek government says! For this reason, my accountant told me that he does not want to take responsibility for this specific part of the tax selection on the platform!
Airbnb should do it right and as you said, with the right variation of each season!
So why did Booking do it right and Airbnb didn't?
I can't understand what the difficulty is!!!
I read everything you sent me and some others but I can't say that I found a solution!
It's a matter of the platform clearly and it's logical that we can't find a solution!
Thank you all very much again and I wish you all the best!!!
Hello @Sofronios0 ,
I didnt understand your problem, is that you can not inform your guests about the extra enviromental fee that they have to pay?
To add the tax you select listings from your page--
Select the list you want to add the fee--
From the list editor press edit preferences--and add tax Custom tax collection
Hope i help you,
I will be at your disposal.
Friendly Regards,
Hi Mihalis!
The issue is you cant add the tax according to seasons. the price for "off" season and "peak" season is different. people book for different times of the year all the time so you cant charge them the different price when you add this tax, it has to be one set amount. off season is 2 euros a night, high season is 8 euros a night. some people book for june already in January... airbnb has to add a feature designed to add this new tax that will change the amount according to the month the booking is made for. so far there is no such feature. Thanks.
I am experiencing exactly the same problem. We have a stone built two storey cottage in the garden of our home in Pelion, Greece. It is 105m2. It is beautiful but simple, surrounded by nature and near to the sea. It has no air-conditioning or internet which our customers are very happy with. But it now has the 15 EUR per day climate resilience fee which is a significant addition tourist tax. I asked Airbnb to include it on the listing as a separate tax but they refused ( via customer support messaging ) So I have described it in the description and point it out when receiving a booking enquiry. So far of the three enquiries this year none have followed up. It is such a large amount that is not obvious before booking. Other hosts may include it in the nightly rental but that is not acceptable because the client and host then has to pay Airbnb charges and I will be taxed in Greece as income.
So for me the correct solution is for Airbnb to explain the charge as a tourist tax and collect it from the guest. My invoice from Airbnb will then show the rental charge which is my taxable income and separately the climate resilience tax that I then have to pay on behalf of the guest
Hi @Sofronios0!
Hope you are having a great start of the week. 😄
I see you got a lot of opinions in your post. Did you check their answers? I'm sure they'll be helpful to understand this case better. 🙂
Have a lovely day,
Alex
The problem has been experienced by all hosts in Greece since the beginning of 2024, when the government introduced the nightly taxes depending on the season. Many hosts have complained about it and contacted Airbnb, including me, however Airbnb continues to ignore to set such a simple feature, so hosts would be able to set correct amount of taxes according to the regulations.
Unfortunately, the suggestions given by fellow hosts here or there, do not constitute a real solution, despite @Alex claims so. As you have already seen this post and are now aware of the issue, that would be more helpful to escalate the problem with Airbnb IT teams, so they would take an immediate action. It has affecting the hosts in the whole country and had been raised to Airbnb multiple times already by some of these hosts, without any improvements taken by Airbnb. @Quincy @Alex
There is already a feature to add nightly taxes to our listings. I am sure that wouldn't be a very difficult task technically to add seasonality to it.