Airbnb bad treatment towards me

[Julia5158]

Hi Airbnb Community

I am in Brazil. Listed my property and for the rest setup cohos agreements to enhance my portifolium. Some cohosts broke the agreement and left me in the dark, leaving me to work double to meet guests quality stays.

Airbnb attacked me the whole time, expected me to reply to them at 2 am in the morning, removed my listing in the night while I  was asleep and could not defend myself. They also surveilled my chat with guests and cancelled the reservations without the guest or me cancelling.

I want my rights met.

Airbnb own me more than $8000. Way more.

How to make them pay for breaking good connections with clients and damaging my reputation on the platform? I am in other platforms and never received this kind of treatment.  I am hiring a lawyer to take this case but wanted to highlight this absurd case. 

Looking forward to hearing from you 

Kind Regards.

Julia escriva de carvalho 

You can google me

[Helen3]

Hello @Julia5158 

Looking at your profile I can only see a series of new listings that have been set up. So can you help us understand what bookings Airbnb owe you $8000 dollars for.

why did Airbnb suspend your previous listings? 

were these listings hosted by cohosts you engaged to help you manage your STR business . Any agreements you have with cohosts are outside of your relationship with Airbnb.