Automated Message being sent without it being set up

Meredith222
Level 2
Philadelphia, PA

Automated Message being sent without it being set up

I have a quick reply set up for check in/check out instructions, but I purposely haven't made them automated in case I have something else I want to add for that particular guest. Recently, I've noticed that my check in instructions are automatically being sent at 9 AM the morning of check in, even though it shows that I have no "scheduled messages" set up. 

 

Has anyone else experienced this issue or can help me troubleshoot?

2 Replies 2
Michael5047
Level 6
West Palm Beach, FL

@Meredith222 

 

I can help you troubleshoot. 

 

Can you post a screenshot of your ''Schedule Messages'' tab on Airbnb so i can take a look?

 

Mike from West Palm
Meredith222
Level 2
Philadelphia, PA

Thanks @Michael5047 !

 

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