Beware offering generous price reductions for long term stays ...

Jon50
Level 2
England, United Kingdom

Beware offering generous price reductions for long term stays ...

...because if the guest cancels early on, Airbnb forces you to honour the reduced long term nightly price for the shorter stay, even though it is no longer a long term stay.

 

For instance, your usual short let rate is 250/day but you agree a lump sum equivalent to 80/day for a 4 month booking. Upon arrival the guest advises that they only want to stay for 30 days instead of 120 and cancels the remainder of the booking. However long the agreed term, Airbnb's long term cancellation policy only makes the guest liable for a maximum 30 days after notification of the cancellation, whether they retain occupancy for that period or not. The guest effectively gets a 30 day stay at a bargain 80/day.

 

I don't have a problem with the cancellation policy allowing the guest some flexibility to shorten the agreement but I would argue that in such an event it would be fair for pricing to fall back to the advertised short term rates. However Airbnb argue that it would be unfair to increase the price above the reduced price agreed in respect of a long let, even if the guest is only staying for only a fraction of the time they said they would. This does not make sense to me.

15 Replies 15

Rob,

I appreciate you sharing your knowledge and wisdom!

Finding it a little tougher out there because we are getting oversaturated with non-permit competition in San  Antonio.  

Thanks again! 

 

 

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