Billing Postal Code (required)
Answered!
25-03-2016
10:34 AM

- Mark as New
- Subscribe
- Mute
- Permalink
- Who Liked this post
- Report Inappropriate Content
25-03-2016
10:34 AM
Billing Postal Code (required)
I am trying to make a payment and keep getting this error message, Billing Postal Code (required), please can someone help me Ive searched everywhere.
Answered! Go to Top Answer
Top Answer
25-03-2016
03:07 PM

- Mark as New
- Subscribe
- Mute
- Permalink
- Who Liked this post
- Report Inappropriate Content
25-03-2016
03:07 PM
@Brendon0 What Airbnb is trying to do is determine the country of the issuing credit card so that the payment currency can be determined. I don't know what is causing the problem, either because of the device you are using or perhaps South Africa doesn't have Billing Postal code. My advice is to contact Airbnb so they can help you overcome this frustrating situation. Twitter @airbnbhelp is the fastest way to get this done, but there are other options too:
102 Replies 102
26-07-2016
08:29 AM

- Mark as New
- Subscribe
- Mute
- Permalink
- Who Liked this post
- Report Inappropriate Content
26-07-2016
08:29 AM
02-08-2016
08:46 AM

- Mark as New
- Subscribe
- Mute
- Permalink
- Who Liked this post
- Report Inappropriate Content
02-08-2016
08:46 AM
I have also had an issue with four digit postal codes in Australia. If I enter a fifth number it is accepted but I get an error, because AUS codes are four digits. Faulty system. Luckily I also have an American card.
17-08-2016
08:58 AM

- Mark as New
- Subscribe
- Mute
- Permalink
- Who Liked this post
- Report Inappropriate Content
17-08-2016
08:58 AM
I've been trying to put my postal code to complete a booking. But it won't get accepted. I only have a 4 digit postal code and airbnb seems to need 5 digits
17-08-2016
03:03 PM

- Mark as New
- Subscribe
- Mute
- Permalink
- Who Liked this post
- Report Inappropriate Content
17-08-2016
03:03 PM
@Albee0 Try putting in a leading zero in front of your postal code to make 5 digits. Alternatively, enter all zeros.
17-08-2016
05:03 PM

- Mark as New
- Subscribe
- Mute
- Permalink
- Who Liked this post
- Report Inappropriate Content
17-08-2016
05:03 PM
Hi Clare, putting in a zero before the postal code worked. Thanks for the help!
11-09-2016
05:01 AM

- Mark as New
- Subscribe
- Mute
- Permalink
- Who Liked this post
- Report Inappropriate Content
11-09-2016
05:01 AM
I have a 5 digit postal/zip code in NYC and also get rejected. This is highly furstrating, not to mention the lack of channel to request a fix from Airbnb. grrrr : (((
14-09-2016
12:15 PM

- Mark as New
- Subscribe
- Mute
- Permalink
- Who Liked this post
- Report Inappropriate Content
14-09-2016
12:15 PM
Hello. Anyone found a solution for this? I am having the same problem with a 5 digits postcode (which I am 100% sure is correct!). Thanks a bunch! Sou
14-09-2016
12:15 PM
17-09-2016
08:06 AM

- Mark as New
- Subscribe
- Mute
- Permalink
- Who Liked this post
- Report Inappropriate Content
17-09-2016
08:06 AM
I booked my hotel just now and i had the same problem in postal code. What i did was i just put zero first before the four digit postal code. 🙂
12-01-2017
03:17 AM

- Mark as New
- Subscribe
- Mute
- Permalink
- Who Liked this post
- Report Inappropriate Content
12-01-2017
03:17 AM
hi mar were you able to check in to the place you book with no issue by doing that?thanks!
12-01-2017
03:17 AM
22-09-2018
02:09 PM

- Mark as New
- Subscribe
- Mute
- Permalink
- Who Liked this post
- Report Inappropriate Content
22-09-2018
02:09 PM
San po mkikita postal code?
26-09-2018
10:04 AM
- Mark as New
- Subscribe
- Mute
- Permalink
- Who Liked this post
- Report Inappropriate Content
26-09-2018
10:04 AM
Can I use debit mastercard?
22-09-2016
04:24 PM

- Mark as New
- Subscribe
- Mute
- Permalink
- Who Liked this post
- Report Inappropriate Content
22-09-2016
04:24 PM
I am facing the same issue . I am from india . Can some one helf me . My transaction aint happening
22-09-2016
04:24 PM
23-09-2016
03:16 PM

- Mark as New
- Subscribe
- Mute
- Permalink
- Who Liked this post
- Report Inappropriate Content
23-09-2016
03:16 PM
Hi Shruti
Did you find any solution to this. I need to make an urgent booking.
Thanks !
07-10-2016
12:37 AM

- Mark as New
- Subscribe
- Mute
- Permalink
- Who Liked this post
- Report Inappropriate Content
07-10-2016
12:37 AM
After reading these comments I put a zero in front of my Australian postcode. It worked fine
07-10-2016
12:37 AM
08-10-2016
09:07 AM

- Mark as New
- Subscribe
- Mute
- Permalink
- Who Liked this post
- Report Inappropriate Content
08-10-2016
09:07 AM
Did you find what is billing code?!

