Newish to Airbnb -listing is in Maine
It is impossible to find a cleaner in our location, impossible.
Finally found a cleaner and offered a flat rate of $175 for a 2 bed 1 bath cottage
She started out good, we gave her a thank you card (grateful she was willing to work) and then her work started to slip
She started leaving half eaten food from previous guest in cabinets and the fridge, contacts on the bathroom floor and things under beds.
We were nice about it, offered to pay her even more for her time and attention to detail and she quit.
Got a new cleaner, who is better, we still pay her the same flat rate of $175, she has been with us since September.
We wanted to show her our thanks so we got her a $150 gift card for xmas and more recently a $200 gift card to Ulta.
Long story short after the gift cards, things have been starting to slack off and we are very confused the psychology behind it.
We are going crazy as we feel the rate of $175 for a few hours of work is great, especially considering how small the place is.
Is this a thing when you reward workers the stop working for you? Why is this happening? What do you do about it? What does it take to find good and reliable help?
HELP!!
