Hi everybody! I'm using the advanced host tools and seasonal...
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Hi everybody! I'm using the advanced host tools and seasonal rules and I think I encountered a problem when applying a specia...
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I am listing the small house in the Catskill area NY, I have a great person that cleans my house and I highly recommend her service to other hosts in the area.
Hi @Dariusz14
Thanks for sharing. What do you look for in a cleaner? Also, do you typically do a walkthrough to inspect the space after they’ve cleaned?
Hi, I do not walk through after cleaning. I have the same people for many years. They are reliable and experienced. If it happens that the guest contact me with complaint, they come and fix it.
Hi @Beata126,
If a guest complains about the quality of cleaning, would you pay the cleaner an additional fee to clean again, or would they handle it at their own expense?