Cleaning fees

[Dmitry170]

Hello, do anybody knows if the guest can leave the review after a host charge him an additional fee for cleaning, for instance. I mean, the apartment is total mess, and I as a host, charge additional, lets say 20 backs, for cleaning. The guest decline payment and above that leave you a 1-star review. Could that happen?

[Mike-And-Jane0]

@Dmitry170 Yes the guest can leave a review.

[Dmitry170]

Very thoughtful of Airbnb 🙂

[Helen3]

Of course a guest should be able to leave a review . This doesn't prevent you pursuing your claim for cleaning and leaving your own honest review . @Dmitry170 

if it can be shown the guest review is retaliatory then you can ask for it to be removed.