Dear friends ,I have a big with payouts for my last long-term reservation which starts on July 9 and ends January 16. I didn't get first two months transactions.I always W

Dear friends ,I have a big with payouts for my last long-term reservation which starts on July 9 and ends January 16. I didn't get first two months transactions.I always W

Dear friends,

I have a big trouble with payouts of  my last long-term reservation which started on July 9 and ends January 16.

I didn't get transactions for two months already.Before  I always used Western Union.when I called to support centre they suggested to change a method (still do not know why I had to ).  But I changed it with International Wire which is verified already .After maximum days (7 business days) I still do not have transactions and today even more the transaction history of upcoming transactions is totally empty .They were shown until yesterday.

I  contacted the support centre three times already.Doing what they are suggesting but no results .

Have somebody got  the case like me? 

Lela

2 Replies 2
Helen427
Level 10
Auckland, New Zealand

Hello @Lela83 

There are multiple threads of others also not been paid in the last few months.

Use related keywords and they will pop up.

 

@Catherine-Powell @Brian @Emilie @Quincy @Stephanie @Jenny 

Any assistance would be appreciated to help @Lela83 receive her payments and some answers

 

Thanks

Emilie
Community Manager
Community Manager
London, United Kingdom

Hi @Lela83

 

I'm sorry to see you've not had an answer earlier on, but wanted to check-in with you! Has your payout issue been resolved since the end of August? If you found out more about what was holding things back and have any tips for others running into a similar problem, let us know. 🙂

 

Thanks, 

 

Emilie

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