Do NOT trust the promise of a $576 host referral fee!

[Cody194]

I spent over a month trying to convince, prove, justify to Airbnb that I qualified for the host referral bonus. The support staff gave me the complete run around and claimed they didn't see my referral on their end. (I provided proof by showing videos and screenshots of my text thread which showed the referral link being sent to my friend who then created a successful listing using the link I provided.) Airbnb admitted there were no issues with either my account or the account of the host I recommended, but because they [apparently] didn't see an error show up on THEIR end, they dropped my case without resolving it or paying the money they promised. Airbnb will do whatever it takes to get out of paying this referral bonus. And don't be fooled into thinking that, because they claim to appreciate you as a super host, you will get any added attention or consideration in situations like this. It's not worth referring any new hosts to Airbnb. You'll end up feeling used and frustrated.

[Stephanie]

Thanks @Jen89  😄 the same to you and yours! I'll be sure to be watching the Edinburgh tattoo again this year!

[Cody194]

There’s no ticket open because Airbnb Support took the liberty of closing my case without resolution. The case number that I invested a month of my time towards was 2020022676740

[Helen3]

Wow you get $576 for referring one host ? sounds really lucrative.

Perhaps call them out on their social media? @Cody194 

[Elizabeth2448]

I have the same issue. I called customer service numerous times: 5 "cases" were created and nothing gets resolved. Showed them screenshots where it says the $360 was "Paid" however IT DEFINITELY WAS NOT. I am beyond mad. This is not acceptable behavior and might be considered fraud and I am interested to hear if anyone has gotten their referral fee paid? @Jen89  @Cody194  @Lauren3071 

[Michael4809]

No ** 

**[Content in line with the Community Center Guidelines]

[David9595]

I just had the same issue. I have spent over a month trying to get them to look into the issue further and they keep saying the same thing. I just sent an email to some of the top people at Airbnb hoping that may work. 

From what I can tell, either my host referral bonus went to some guy named JP or to the person that Airbnb connected my referral to help her with setting up her listing. Airbnb has not been clear with me about who received the referral bonus and they have changed their story a couple times. 

This is super frustrating! Has any ever gotten one of these cases resolved?