Do you use AI chatbots or would find them useful?

Do you use AI chatbots or would find them useful?

Hello everyone! I would like to know if anyone here utilizes AI custom knowledge chatbots to automate conversations with guests. In my head it seems like a no-brainer for most people who need to handle multiple properties at once. The chatbots make you available 24/7 without having to put in any efforts. I also think that people who struggle with multiple languages would find them extremely useful. I would love to hear your input on this topic!

2 Replies 2
Helen3
Level 10
Bristol, United Kingdom

Are you a host? If not how in you're 'expert opinion' do you know it's a 'no brainer'

 

Do you really think we don't already have the ability to automate what we do ? @Žiga-Jaka0 

Lorna170
Level 10
Swannanoa, NC

@Žiga-Jaka0  NO.    AI has no place in the hospitality business.