[FEATURE REQUEST] Send now button to be visible in scheduled messages that skipped due to timing

Answered!

[FEATURE REQUEST] Send now button to be visible in scheduled messages that skipped due to timing

Dear @Airbnb 

 

If any chance to implement really easy tweak to Scheduled messaging tool?

 

I use scheduled messages for welcoming my guests a day before they arrives with some useful info.

It works just fine for bookings made in advance but for last minute bookings it doesn't work due to timing - system says "Expired due to timing".

 

That's OK, I could send it manually in a case of last minute booking, all I'm asking is to make button "Send now" visible for expired scheduled messages in a same way you do with upcoming scheduled messages.

 

I do believe that this small tweak will save a lot of time for host like me, we will say you huge thanks for this!

 

Dmitry

 

 

Top Answer

UPD: recently I found this button in scheduled messages - many thanks!

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3 Replies 3
Sophia
Former Community Manager
Former Community Manager
London, United Kingdom

Hello @Dmitry171, thanks for sharing your feedback. I will be sure to pass this to the relevant team. If would like to, you could also write your feedback on this form 😊

Best wishes,
Sophia 

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UPD: recently I found this button in scheduled messages - many thanks!

Hi @Dmitry180 @Dmitry171 

Well...I was excited too about this new feature but.....it's not working correctly. 

 

Had a guest book a one night stay for 3weeks from now and it sent the check-out message to the guest? 

 

Methinks it needs some more "tweaking" by Airbnb (or else I'm misunderstanding how it works).

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