We opened our Airbnb account in my spouse’s name. We just li...
We opened our Airbnb account in my spouse’s name. We just listed it this week and have gotten a few guests and some pending e...
Hi,
I accepted a guest request to book. There is still no photo showing up on their profile. Can you please check this out and let me know:
Guest: John Siergiej
Date: 9/13-9/16
It seems odd.
Thanks,
Lynne
@Marsha181 This is a discussion forum for hosts and guests, not customer service.
Guests are not required by Airbnb to post a face photo. If you wish to require this, you need to state it in your ad, and you can message the guest and ask them to do so.
@Marsha181 you can set mandatory profile photos in "booking requirements" so guests without a photo will not be able to book instantly but they will still be able to send you a booking request. Note that they can use any photo as a profile photo, their cat, the flower... but you can ask them to change it