Hello my name guy-wing Pierre i m a host

[Gwp0]

I dont why .....i m  still waiting for my deposit to February 11 ..it was 3 nights.... i m in Canada...montreal my client name eas julie.....now 7 days ..and no deposit......let me know  please....

[Mike-And-Jane0]

Do you realise that you have published gibberish on a community site NOT Airbnb customer service?

If you do then good on you!

[Helen3]

Wow @Mike-And-Jane0  that's rather harsh. Looks like English is not his first language.

[Helen3]

Hello @Gwp0 

Are you asking why you haven't received payment from a guest yet @Gwp0 ? I don't think you mean a deposit?

If so, you will need to chase up with Airbnb but sometimes payments do get delayed for the first month for new hosts.

Best thing to do is call Airbnb.

All the ways of contacting them are listed on the Contact Airbnb post towards the top of the forum you are posting in.