Log In  
Help with your business

Help in changing the city's registration number on our listings

Answered!
‎14-06-2023 09:35 PM
Jessicca0
Level 2
SF, CA
‎14-06-2023 09:35 PM

Help in changing the city's registration number on our listings

I've been through "support" for months with no solution.  Can someone please advise on how to change the city's registration number on an existing listing.  We received a new registration number from the city but because we cannot change it on Airbnb platform, our listings have been deactivated.  Since we cannot change the registration number, Airbnb sees our registration as "declined" by the city.

 

Any help would be GREATLY appreciated.  

Labels:
‎14-06-2023 09:35 PM
0 Likes
1 Best Answer
‎14-11-2023 11:37 PM
Jessicca0
Level 2
SF, CA
‎14-11-2023 11:37 PM

Hi Everyone,

 

I'm sorry for the delayed response.  We've semi-giving up on Airbnb.

 

We decided to go around the system after going back and forth for months without any proper help from Airbnb.

 

We started 2 new listings and deactivated the old listings.  The main concern we had was losing the old feedback.  Luckily, the old feedback are linked to the new listings.  It's a lot more work but it's the only solution we found to the problem.

 

We hope this helped.

 

 

View Best Answer in original post

‎14-11-2023 11:37 PM
0 Likes
15 Replies 15
6 hours ago
Sarah740
Level 2
Chicago, IL
In response to Janet1542
6 hours ago

That doesn't work if you've been declined. There is no registration number listed; it says "Your registration was declined." And there is no further action to take. 

6 hours ago
0 Likes

More from Help with your business

Explore Resource Center articles