How are our guests insured?

Level 2
Worthing, United Kingdom

How are our guests insured?

Hi there,

I am a new host and I was wondering, how are our guests insured? I know that, as a host, I have Air Cover if needed ... but what about the guests ...?

Many thanks in advance 🙂

5 Replies 5
Level 10
England, United Kingdom

@Lucy961 I think you need to read what Aircover actually does/does not cover. For one it is not an Insurance policy (except for the liability bit) so it is unregulated.

Basically Aircover for guests is pretty useless as it usually just delivers what Airbnb is required to deliver by law anyway.

Level 6
Quito, Ecuador

Hi @Lucy961, the guests of some specific countries also  have the possibility to hire travel insurance with Generalli and Europ Assistance:




Level 10
Balearic Islands, Spain



We are required by law to have both liability and damage insurance, of a type specifically tailored for STRs. This would cover any liability to the guest (e.g., guest suffers loss, injury or death). 


As @Mike-And-Jane0  point out, "Aircover" is not an insurance or guarantee, so it's important to have actual insurance coverage. In our case, it's required by law. 

Level 10
Madison, WI

My insurance company added an addendum to my policy called "home sharing".

Home sharing insurance

protects hosts who let visitors stay in their principal residence or a portion of it on a temporary basis for fewer than 30 days at a time.   If this your scenario, shop for home sharing vs small business insurance.

Community Manager
Community Manager
Port Moody, Canada

Hi @Lucy961 


I just came across your post and noticed the advice from our Hosts. Have you had the opportunity to read the >>>Aircover guidelines? As Elaine mentioned, it might also be worth checking what the local authorities in your area require.


Please keep us updated.



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