How can i reach the compliance team?

[Yadigar-Leyla0]

The fee of my guest who entered on July 23 has not been paid yet. I can't contact compliance team. What can I do, how can I receive my payments? @gresa

[Bhumika]

Hi @Yadigar-Leyla0, Just to clear out some confusion, have you reached out to the Airbnb Customer Support team already? Did they advise you to reach out to the compliance team?

It would be worth checking if your account KYC is up-to-date. You may explore this link that talks about verifying your host account: https://www.airbnb.co.uk/help/article/3004. Have you received any requests to update your host information?

[Yadigar-Leyla0 · Accepted solution]

The problem solved