Hello everyone,
I’m a first-time host on Airbnb and I really...
Latest reply
Hello everyone,
I’m a first-time host on Airbnb and I really need some advice.
My first payout was supposed to be deposited b...
Latest reply
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I have a month long guest coming up and would like to offer weekly cleaning. I have a question about the cleaning fee. If my guest and I agree on a plan that works for both of us- how do I add the extra cleaning fee? Is there a feature in Airbnb to add a charge? Thank you!
Only one cleaning fee per reservation can be set. You need to increase the renting price to cover the extra cleaning costs. Ue "change" option on the reservation to amend price or charge the guest the extra fee via the resolution centre (cheaper for the guest, as no Airbnb service costs are added).
@Virginia637 After we have agreed to the extra cleanings, I send the guest a "request for money" for the determined amount on the agreed upon schedule.
@Virginia637 When I did allow month long rentals or any rental longer than 2 weeks, I had a note in my description that stated that "rentals for more than X days will be charged a mid-rental cleaning fee of X dollars to be paid via the Resolution Center prior to arrival". I then had a paragraph in my acceptance email that reiterated that fact, alerting the guest to the Resolution Center charge and the requirement for pre-payment. I also stated when the cleaning would be conducted unless the guest contracted for a different day. Worked well.