How to speak with someone at Los Angeles Home-Sharing Registration

[Scott-And-Lisa3]

I registered our new ADU on the Los Angeles Home-Sharing Registration site, and it said we were not approved.  I think it has something to do with our ADU having a separate address from our home.  Anyhow, I cannot get ahold of someone to fix my application.  Can you help?  

Going to the website only makes you start over and pay again. 

[Helen3]

This is a community for hosts and guests @Scott-And-Lisa3 

You would need to ask whoever you made your application to what the process is for fixing the issue.

[Scott-And-Lisa3]

Thank you for your input.  No one responds from the city.  I've sent three emails and called twice.  I just made a mistake on my application to do short term rentals on Airbnb and need someone in the city to help.  The form email says if you want to get a license re-apply, which means I'd have to pay $198.00 again, which is not right.