Is there anybody having problem about getting paid??

Nuray3
Level 2
Dalyan, Turkey

Is there anybody having problem about getting paid??

We are in a trouble about the payment setup regulations of Airbnb in Turkey. We have been getting payed via Bank transfer for 2 years with same iban number. But no longer this payment methods is not supporting. Here is the warning text: "Add a new way to get paid, your payment method isn't available, likely because of regulations for this region." 

10 Replies 10
Mike-And-Jane0
Top Contributor
England, United Kingdom

@Nuray3 Does your bank have Russian connections? If so it may be sanctioned over the Ukraine invasion and hence not available for use anymore.

Sinan28
Level 2
Istanbul, Turkey

Same problem here.

My payment method got denied all of a sudden (I got paid to it just a month ago).

On the transaction page, it says ''Your payout method isn’t available, likely because of regulations for this region.'' This is NOT true, my payout method is just the same with every other host in town.

The Support Team are likely bots with prefabricated texts and are far from suggesting me a way to resolve the issue.

Can anyone be of any help?

Your account is İşbank?

Yes, it was. Now I've changed it. 

Having the same problem?

Hüseyin14
Level 2
Antalya, Turkey

You Iban is İşbank ? 

Nuray3
Level 2
Dalyan, Turkey

İş bankasıyla ilgili bir sorun olduğu aşikar. Sorunun giderildiğine dair dün bir mail aldık Airbnb'den. Ancak uygulamaya girip bakınca değişmediğini gördük. Tekrar Support'a yazdık. Cevap gecikmeden geldi: 

"I have now checked your payout preference and found that is was accepted by the platform.
You have received an email that can confirm this and all your transactions are properly handled.
The message you see in the Transaction History will disappear soon , as everything is updated properly.
Do not worry, all your payouts will be released towards your payout preference.
Many thanks for the understanding, have a great day ahead.
Regards , Eugen" 

Problemi giderecekler diyebilirim.

Mail atarak çok iyi yapmışsınız, ben iki gündür Customer Support'la ecel terleri döküyorum. Madem ben de durumumu belirten bir mail atayım.

Haberdar ettiğiniz için çok teşekkürler, gelişmeleri yazacağım, siz de güncelleyin.

 

Mohammad174
Level 2
Alanya, Turkey

I am using IS Bank and payments seems to be normal 

Lisa7363
Level 2
Moscow, Russia

Hello! I have been trying to pay for my booking in Izmir from Ziraat Bank and Deniz Bank debit cards. Both payments got declined. Technical support of both banks said that the payment could not be processed because Airbnb website doesn’t support 3D secure system. Does anyone know which Turkish bank makes payments for Airbnb website? 

Jeffrey764
Level 1
Springfield, MA

I get paid either the customer service is a joke this is so frustrating I’m ready to quit air Bnb