I have two buildings in NY that are registered for hotel use but i need some advice because the people that I call on seem poorly equiped to resolve my issues.
1. A former employee, without my knowledge, made himself the executive controller over my online calendar and after i fired him he has recently been blocking rooms and i have 13 listed with airbnb. I am unable to open the rooms myself. The people i spoke with on Airbnb are unable to remove him even though i am the host and have been in business with airbnb for almost a year with this property.
2. i have another airbnb were I made the manager there the host but Recently found out that he is planning on changing the payout method from airbnb so that he receives the money and not me. The person I spoke with on Airbnb said there is nothing they can do to help me.
what do I do?