I am missing 3 different payouts. I have called, and emailed many times, but they keep stalling without giving me the status or the explanation. They even lied to me saying that the case went to the special department when it didn't. I had to call again, and ask again. And even then, no calls from a Supervisor like I had asked, and they don't even reply to my emails. I have more monthly rents coming due, and this is becoming a major source of stress. What should I do?