My guest requested an invoice, do I have to issue it?

[Aleksandra10]

H everyone!!

One of my guests requested an invoice. I have told her to find the invoice in Airbnb reservation tab but I don't know what exactly will be on that invoice - the whole amount that my guest was charged for?

Or Airbnb issues the invoices only for its commission and the rest of the amount I (the host) should be the one issuing an invoice?

Could please somebody explain me how the invoicing system works?

I also charged my guest for the garage as a request for additional services (her card was charged).

Will it be included on the AirBnB invoice? Or do I have to issue an invoice?

I will appreciate your help, guys:)!

Thank you,

Aleksandra

[Jessica-and-Henry0 · Accepted solution]

@Aleksandra10

As a guest user, under "Trips" if you click the "View Receipt" for the reservation in question, it shows the breakdown of charges. I'd assume that since the guest pays Airbnb, then Airbnb pays the host, there is no direct transfer of money between the guest and host so any invoice or reciept the guest needs can only be issued by Airbnb. 

Below is part of one of my old reciepts. Hope this helps. 

Charges

$00000 ×  0 nights  = $00000

Cleaning fees = $00000

Service Fee (Guest) = $00000

Total                         $00000

[Aleksandra10]

Guys, thanks so much!