New fee structure

New fee structure

This is absolutely a horrible decision on AirBnN’s part. It completely penalizes the host.  We have been hosting for over 10 years and a Superhost for the entire time.  I will be thinking hard about staying on with AirBnB bead on this policy change. It adversely affects the host too much.  Especially on the Income tax and Rooms& Meal Tax

 

64 Replies 64

That is a direct pass-through for an eight-bed home to the cleaners on Cape Cod!  Cleaning fees have to be a separate fee because the fee for the cleaners is the same if it is a 2-day stay or an 8-day stay.  They do not discount.  With all due respect, I have been nothing but cordial.  Have a pleasant day.  

Hi @Stacey114 

Cleaning fees (etc.).have always attracted the service fee, that hasn't changed.

 

It's best to run the tool to update prices by the correct amount for your region. It automatically updates all extra fees by the correct percentage too.

My Host dashboard advertised an “action required by 15 September” deadline. I clicked Airbnb’s option to calculate the price change, which immediately changed my pricing for dates before 15 September.

As I understood 15 September to be the effective date, I manually restored my original prices for the weeks leading up to it. An August reservation was then made, but Airbnb applied the 15.5% host-only fee. This has effectively resulted in almost two nights’ accommodation being provided at no return to me.

Airbnb has since said the single-fee migration was effective from 7 July and that notification emails were sent on 9 July. I did not receive those emails, and Airbnb has not provided copies, recipient details, or delivery evidence. No clear warning was shown that clicking the calculation option would activate the new fee immediately, and there was no undo or back option.

Has anyone else manually overridden pricing before 15 September because they believed the new fee would not apply until that date?

The same thing happened to me.  So now, my summer months, I look as if I am the highest priced place for my size in my area.  I clicked it thinking it would not go into affect until the cut off date September 15.  AND I have been unsuccessful at changing it. The only way to get my price down is to change the amount I earn, which defeats the entire purpose of me hosting.  UGH!

 

I agree. Terrible decision. 

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