No Payment for over a month

Katlego4
Level 2
Gauteng, South Africa

No Payment for over a month

Hi everyone. 

I have had the most terrible time with my Airbnb. The team has requested never ending business details and documents. After a lengthy process I decided to make the account Private. I have submitted all my CKY information and still haven’t received payment. 

I keep getting the same feedback with no real progress. 

I would appreciate any advise as to how I can escalate this matter. 

Thank you 

2 Replies 2
Rebecca
Community Manager
Community Manager
Suffolk Coastal District, United Kingdom

Hello @Katlego4 👋

 

I'm really sorry to hear that you were having payment issues. It's been a little while since you posted and I wondered if you had heard anything more or if the issue had been resolved?

 

Either way, it would be great to hear from you with an update. 😊

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Please follow the Community Guidelines

The issue is very much still prevalent in South Africa; the thread 'Payout Issues in South Africa' seem to be the most current one, but not the only one.

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